Privacy Policy
Effective Date: [May 17, 2026]
At Kalosyna, operated by [JUNHUA GONG LIMITED], we respect your privacy and are committed to handling personal information responsibly, transparently, and securely.
This Privacy Policy explains what information we collect when you visit our website, browse our home and furniture collections, create an account, place an order, contact our support team, or otherwise interact with our store. It also describes how we use, share, protect, and retain that information, as well as the privacy choices and rights that may be available to you.
1. Information We Collect
Depending on how you interact with Kalosyna, we may collect the following categories of information:
Information You Provide to Us
When you place an order, create an account, subscribe to communications, submit a request, or contact customer service, you may provide information such as:
- Your name
- Billing and shipping address
- Email address
- Telephone number
- Account login information
- Order details and purchase history
- Messages, requests, reviews, or other information you choose to provide
2. How We Use Personal Information
We may use personal information for the following purposes:
Order Processing
To confirm, process, fulfill, ship, and manage your orders, as well as provide delivery and tracking information.
Customer Support
To respond to questions, resolve order concerns, handle after-sales requests, and provide assistance related to our products or services.
Website and Service Improvement
To understand customer preferences, analyze site usage, improve product selection, enhance website performance, and develop a better shopping experience.
Account Administration
To create and maintain customer accounts, manage saved preferences, and support account-related functionality.
3. Cookies and Similar Technologies
Kalosyna may use cookies, pixels, tags, analytics technologies, and similar tools to support the operation of our website.
These technologies may be used to:
- Keep products in your shopping cart
- Remember certain website preferences
- Understand website traffic and customer behavior
You may manage cookies through your browser settings and, where available, through our cookie preference tools.
Please note that disabling certain cookies may affect the functionality or performance of some website features.
4. How We Share Information
Kalosyna does not sell personal information for direct monetary payment.
However, we may share limited information with carefully selected third parties when necessary to operate our business and provide services to customers.
These parties may include:
- Payment processors
- Shipping and logistics providers
- Website hosting and e-commerce service providers
- Customer support platforms
Where applicable, these service providers are expected to use personal information only for authorized business purposes and in accordance with applicable privacy obligations.
5. Advertising and Analytics Partners
We may use third-party analytics, advertising, and measurement services to understand website activity, evaluate marketing campaigns, and improve how we reach potential customers.
Depending on the technologies used on our website, these providers may include services offered by companies such as:
- Meta Platforms
- AppLovin or other advertising technology providers
- Other analytics or marketing partners used by Kalosyna from time to time
These providers may use cookies or similar technologies to collect information about interactions with our website.
Some forms of advertising-related data sharing may be considered a "sale," "sharing," or use for targeted advertising under certain privacy laws, even where no money is exchanged.
6. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include:
- Encrypted website connections
- Restricted access to customer information
- Secure payment processing
- Account authentication controls
- Internal confidentiality requirements
- Monitoring for suspicious activity
Although we take reasonable steps to protect personal information, no online system or method of transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Maintaining business and tax records
- Resolving disputes
- Preventing fraud
- Meeting legal and regulatory obligations
Retention periods may vary depending on the type of information and the reason it was collected.
8. Children's Privacy
Kalosyna is intended for general adult consumers and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
Where a higher minimum age is required by applicable local law, we will follow that requirement.
9. Rights of European Users
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy rights, you may have rights under applicable data protection laws, including rights of access, correction, deletion, restriction, portability, and objection.
Where required, we rely on an appropriate legal basis for processing personal information, such as:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your consent
You may also have the right to lodge a complaint with your local data protection authority.
10. California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on the nature of our data practices and the applicability of those laws, these rights may include:
- The right to know what personal information is collected
- The right to request deletion
- The right to request correction
- The right to obtain information about certain disclosures
- The right to opt out of certain sales, sharing, or targeted advertising activities
- The right not to receive discriminatory treatment for exercising privacy rights
Kalosyna does not sell personal information in exchange for direct monetary compensation.
However, certain advertising or analytics activities may be treated as "sharing" or similar regulated activity under California law.
11. International Data Transfers
Because our service providers, technology partners, or logistics providers may operate in different countries, personal information may be processed or stored outside your country of residence.
Where required by applicable law, we take reasonable steps to use appropriate safeguards for international data transfers.
12. Third-Party Websites
Our website may contain links to third-party websites, platforms, payment providers, or social media services.
Kalosyna is not responsible for the privacy practices, security measures, or content of websites operated by third parties.
We recommend reviewing the privacy policies of any third-party service before providing personal information.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business practices
- Website functionality
- Technology
- Service providers
- Legal or regulatory requirements
When changes are made, we will revise the Effective Date shown at the top of this Policy.
Where required by law, we may provide additional notice of material changes.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise a privacy right, or need assistance regarding your personal information, please contact us:
Brand: Kalosyna
Legal Entity: JUNHUA GONG LIMITED
Registered Address: WORKSHOP 68 FACTORY C 3/F ON LOK FACTORY BLDG NOS. 88-90 KOWLOON CITY RD KOWLOON CITY KL
Customer Support Email: support@kalosyna.com
Telephone: +1 214-708-5162